Privacy Policy

Rosy Scent L.L.C. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share and disclose your personal information when you visit or make a purchase from our website www.rosyscent.com (“We”).

Information We Collect

We may collect personal information from you when you:

  • Visit our website.

  • Contact us through our website or by email.

  • Make a purchase on our website.

  • Sign up for our newsletter or other marketing communications.

The types of personal information we may collect include:

  • Your IP address.

  • Your time zone.

  • Your browser type and operating system.

  • Some of the cookies that are installed on your device.

  • We collect information about the individual web pages or products that you view, and information about how you interact with our website. We refer to this automatically-collected information as “Device Information.”

  • Additionally when you make a purchase or attempt to make a purchase through our website, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number. We refer to this information as “Order Information.”

  • Personal Information in this Privacy Policy refers to Device Information and Order Information.

How We Use Your Information

We use your personal information to:

  • Process your orders, transactions, payment information, arranging for shipping, and providing you with invoices and/or order confirmations. 

  • Provide customer support.

  • Send you marketing communications, such as newsletters and promotions. We also may use your order history to send you emails with products suggestion that might interest you.

  • Improve our website and services.

  • Protect against potential fraud or abuse.

  • Comply with legal requirements.

How We Share Your Information

We may share your personal information with:

  • Service providers and/or third parties who help us with our business operations, such as payment processors (you can learn more about how they use your personal information by visiting https://www.squarespace.com/privacy/ ). We use Google Analytic to understand how our customers interact with us (you can learn more about how they use your personal information by visiting https://www.google.com/intl/en/policies/privacy/ ). You can also opt-out of Google Analytics by visiting https://tools.google.com/dlpage/gaoptout.

  • Shipping companies.

  • Law enforcement or regulatory agencies, as required by law.

  • "Additionally, it is very important to know that we do not sell your information to anyone."

How We Protect Your Information

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

  • Transaction Data: We retain transaction data (order details, payment information, shipping addresses) for 7 years to comply with tax and accounting regulations.

  • Customer Support Correspondence: We retain customer support emails and chat logs for 9 months to assist with future inquiries and resolve issues.

  • Marketing Data: We retain email addresses and marketing preferences until the user unsubscribes.

  • When you place an order through www.rosyscent.com, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Your Choices

You can choose to:

  • Opt out of marketing communications by following the unsubscribe link in our emails.

  • Access and update your personal information by contacting us.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes.  

Contact Us

If you have any questions about this Privacy Policy, please contact us by email at support@rosyscent.com or by visiting https://www.rosyscent.com/contact.